Financial Services

Agentic ERP

Migrate & Modernize

Frontier Transformation

WSTC Financial Services Unifies Investment, Finance, Customer, and Workforce Operations with TradeOffice ERP Built on Microsoft Azure

Transforming fragmented business processes into a unified cloud-based financial services platform powered by Microsoft Azure and TradeOffice ERP

Explore the Case Study

View Business Impact

THE CHALLENGE

THE SOLUTION

THE impact

THE CHALLENGE

Legacy Monolithic Systems Limiting Digital Growth

MTN Ghana's critical Business Support Systems (BSS) and Operations Support Systems (OSS) were built on legacy and monolithic architectures, limiting scalability, deployment agility, and performance across its growing digital services ecosystem

1Legacy BSS/OSS systems constraining operational agility
2Monolithic architecture preventing rapid service delivery
3Performance and scalability constraints on high-traffic platforms

THE SOLUTION

A Fully Governed Zero Trust Security Architecture

Reliance Infosystems modernized and rearchitected MTN Ghana's enterprise application ecosystem under Project Nephos — migrating critical workloads into a secure, containerized microservices environment on Microsoft Azure.

1AKS-powered microservices for elastic enterprise workload scaling
2Automated CI/CD pipelines via Azure DevOps and GitHub
3Zero Trust security with Microsoft Defender for Cloud and Sentinel

THE IMPACT

Business Impact

Project Nephos delivered measurable transformation across MTN Ghana's enterprise application landscape.

1Modernized 9+ enterprise applications including MADAPI, myMTN Next-Gen, MTN One, Ventas, and others.
2Improved application availability through multi-AZ resilient architecture.
3Improved system performance through caching and optimized database architecture.

Years of Experience

0 +

Business Functions Unified

Microsoft Technologies

Cloud

Azure Foundation

Case Study Overview

Microsoft Azure-Powered Digital Transformation

Industry

Financial Services

Country

Nigeria

Nomination Category

Agentic ERP | Migrate & Modernize Your Estate | Frontier Transformation | Financial Services

WSTC Financial Services Limited is an integrated financial services organization with more than 30 years of experience delivering investment, advisory, securities trading, fund management, and financial solutions across Nigeria’s financial services sector.

To support its vision of becoming a technology-driven financial institution, WSTC partnered with Reliance Infosystems to deploy TradeOffice ERP, a cloud-native financial services platform built on Microsoft Azure.

The solution consolidated multiple business functions into a single integrated operational platform, enabling automation, process standardization, improved visibility, and enhanced operational efficiency across the organization.

The implementation connected customer management, investments, capital markets operations, finance, fund administration, human resources, and loan management into a unified digital ecosystem capable of supporting future growth and innovation.

Microsoft Technologies Powering Enterprise Transformation

CAPABILITIES

Hybrid Identity and Access Governance

Microsoft Entra ID, Active Directory Domain Services, Active Directory Federation Services, and Active Directory Certificate Services were re-architected to provide a secure and independently governed identity platform supporting enterprise access management and regulatory compliance.

Enterprise Endpoint Management with Microsoft Intune

Microsoft Intune introduced centralized device management across the organization, enabling security policy enforcement, compliance monitoring, and Conditional Access controls across corporate endpoints.

Advanced Security Operations

Microsoft Defender for Endpoint and Microsoft Defender for Office 365 strengthened protection across endpoints, email, and collaboration environments while enabling proactive threat detection and response.

Security Operations and Threat Visibility

Microsoft Sentinel provided centralized monitoring and security operations capabilities, enabling unified visibility, investigation, and response across the Microsoft estate.

Modern Collaboration and Productivity

Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive delivered secure enterprise communications, collaboration, document management, and knowledge sharing for users across operational and corporate environments.

AI-Powered Productivity with Microsoft 365 Copilott

Microsoft 365 Copilot introduced AI-powered assistance across Outlook, Teams, Word, and SharePoint, helping employees improve productivity, accelerate information discovery, and enhance collaboration.

Cloud Infrastructure Foundation

Microsoft Azure provided the cloud platform underpinning critical identity, productivity, and security services across the organization.

Enterprise Outcomes Enabled by Microsoft Azure

01

Unified Business Operations

WSTC achieved a single operational platform connecting multiple business units and eliminating disconnected systems across the organization.

02

Improved Operational Efficiency

Automation reduced manual administrative processes and improved workflow consistency across investment, finance, customer management, and human resources operations.

03

Enhanced Visibility and Decision-Making

Integrated business processes provided improved visibility into operational, financial, customer, and investment activities across the enterprise.

04

Improved Governance and Compliance

Standardized processes strengthened operational controls, auditability, compliance management, and risk oversight.

05

Scalable Digital Foundation

The Azure-powered platform established a future-ready architecture capable of supporting continued business growth and operational expansion.

06

Enhanced Employee Experience

Self-service capabilities empowered employees to complete routine requests digitally, improving productivity and reducing administrative overhead.

Business Impact

The implementation delivered significant operational and business
improvements across WSTC Financial Services:

Business Functions Unified

Single

Integrated Platform

Microsoft Technologies

Cloud

Azure Foundation

Digitized multiple core business functions through a single integrated platform
Improved consistency and standardization of business workflows
Accelerated customer onboarding and transaction processing activities
Strengthened auditability, governance, and compliance oversight
Successfully modernized critical business operations on Microsoft Azure

Eliminated numerous manual back-office processes across operational departments
Reduced administrative effort across finance, investment, customer management, and HR operations
Improved service delivery turnaround times
Increased visibility across operational and financial activities
Empowered employees through digital self-service capabilities

Approach and Delivery Methodology

Reliance Infosystems adopted a Rapid Application Development (RAD) methodology to accelerate implementation while ensuring alignment with business and compliance requirements.

01

Analysis and Solution Design

Stakeholder workshops were conducted to understand operational workflows, compliance requirements, business objectives, and transformation priorities across the organization.

02

Prototype Deployment

TradeOffice ERP was configured and customized to align with WSTC’s specific operational processes and financial services requirements.

03

User Feedback and Optimization

Business users participated in iterative review cycles, providing feedback that guided platform refinement and process optimization.

04

User Acceptance Testing

Comprehensive testing validated business functionality, operational requirements, security controls, and compliance expectations.

05

Training and Go-Live

End-user enablement and training programs ensured successful adoption before production rollout across the organization.

Microsoft Technologies Used

How Microsoft Technologies Enabled the Outcome

01

Microsoft Azure App Service

02

Azure SQL Database

Azure SQL Database provided secure, resilient, and highly available data management capabilities supporting business-critical financial operations.

03

Microsoft Entra ID

Microsoft Entra ID established enterprise-grade identity and access management across users, business functions, and operational processes.

04

Azure Monitor

Azure Monitor and Azure Application Insights delivered proactive monitoring, diagnostics, and performance visibility, helping ensure platform reliability and operational continuity.

05

Azure Blob Storage

Azure Blob Storage provided secure document and file management capabilities supporting business operations and record management requirements.

06

Azure Redis

Azure Redis Cache improved application responsiveness and user experience by enhancing system performance.

07

Azure Application

Azure Application Gateway delivered secure application access and traffic management across the platform.

08

Microsoft Graph

Microsoft Graph enabled deeper integration between operational workflows and employee productivity services.

09

Secure, scalable & cloud-native platform

Together, these Microsoft technologies created a secure, scalable, cloud-native platform that modernized WSTC’s operations and established a foundation for long-term digital innovation.

Partner Value and Expertise

Reliance Infosystems combined deep financial services expertise with Microsoft Azure engineering capabilities to deliver a purpose-built transformation platform tailored to the needs of investment firms and financial institutions.

The engagement demonstrated Reliance’s strengths in:

Financial services digital transformations

Enterprise cloud architecture design

Microsoft Azure application modernization

Business process automation

Financial operations and compliance management

Enterprise platform implementation and adoption

Winner Summary

WSTC Financial Services modernized its operations using TradeOffice ERP, a cloud-native financial services platform built on Microsoft Azure and implemented by Reliance Infosystems. The solution unified investment management, finance, customer engagement, human resources, and fund administration into a single digital platform, improving operational efficiency, governance, compliance, and scalability while establishing a secure foundation for future growth and innovation.